Terms of Service

These Terms of Service (“Terms”) form a binding agreement between you and Master Software Solutions LLC (“Master Software Solutions,” “we,” “us,” or “our”) governing your access to and use of the EstimateMaster application, websites, and related services (collectively, the “Service”).

By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you are using the Service on behalf of a business, you represent that you are authorized to bind that business to these Terms.

You must be at least 18 years old and able to form a binding contract to use the Service. The Service is currently offered on an invite-only basis, with broader public access planned for July 2026.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us promptly of any unauthorized use.

You agree not to:

• Use the Service for any unlawful, fraudulent, or deceptive purpose;
• Upload content you do not have the right to use, or that infringes others’ rights;
• Attempt to reverse engineer, scrape, overload, or interfere with the Service or its security;
• Resell or sublicense the Service without our written permission; or
• Use AI features to generate content that is misleading, defamatory, or that violates applicable law.

You retain ownership of the content you submit to the Service, including estimates, customer data, photos, and documents (“Your Content”). You grant us a limited, non-exclusive license to host, process, and display Your Content solely to operate and improve the Service and to provide the features you request.

You are responsible for the accuracy of Your Content and for obtaining any consents required to provide it to us, including consent from your customers.

The Service uses AI to assist with estimating, measurements, and design renderings. AI output is provided for convenience and may contain errors or omissions. You are solely responsible for reviewing, verifying, and approving any estimate, measurement, price, or rendering before relying on it or sharing it with a customer. We make no warranty that AI output is accurate, complete, or fit for a particular project.

Paid plans are billed in advance on a recurring basis through our payment processor. Fees are non-refundable except as required by law or expressly stated. You authorize us to charge your payment method for all applicable fees and taxes. We may change pricing on prospective notice; changes take effect at your next billing cycle.

Payments you collect from your customers through the Service are processed by Stripe and are subject to Stripe’s terms. We are not a party to transactions between you and your customers.

The Service integrates third-party providers, including AI model providers, aerial-measurement providers, and payment processors. Your use of those integrations may be subject to the third party’s terms, and we are not responsible for third-party services.

The Service, including its software, design, branding, and “Carl” assistant, is owned by Master Software Solutions LLC and protected by intellectual-property laws. Except for the rights expressly granted to you, we reserve all rights in and to the Service.

You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms, fail to pay applicable fees, or if necessary to protect the Service or other users. Upon termination, your right to use the Service ceases, and we may delete Your Content after a reasonable period, subject to legal retention requirements.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MASTER SOFTWARE SOLUTIONS LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, OR DATA, ARISING OUT OF OR RELATING TO THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM.

You agree to indemnify and hold harmless Master Software Solutions LLC and its affiliates from any claims, damages, liabilities, and expenses arising out of your use of the Service, Your Content, or your violation of these Terms or applicable law.

These Terms are governed by the laws of the United States and the state in which Master Software Solutions LLC is organized, without regard to conflict-of-laws principles. You agree to the exclusive jurisdiction of the courts located there for any dispute not subject to arbitration or small-claims resolution.

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Service after an update constitutes acceptance of the revised Terms.

Questions about these Terms? Contact Master Software Solutions LLC at legal@estimatemaster.app.